Award in Office Procedures
This course is based on 2 levels as follows:
Level 1 MQF Lv2
Develop basic administrative skills in areas such as preparing documents, filing and dealing with colleagues and customers. Improve skills in areas such as HR procedures, business documents and dealing with invoices and expense claims.
Award in Office Procedures (7 Ects)
Level 2 MQF Lv3
Increase knowledge of communications, office systems and the use of office equipment to demonstrate ability and progress in the career in order to take on further responsibilities.
This qualification is ideal:
- If you are preparing for your first job in an office or have some experience in the role.
- If you have experience of general office work and want to increase your knowledge of communications, office systems and the use of office equipment to demonstrate your ability and progress in your career to take on further responsibilities.
Syllabus to be covered:
These qualifications cover all the essential administration and communication skills you need to ensure the efficient running of your office, including:
- Phone skills
- Preparing letters and memos
- Filing and indexing
- Effective communication
- HR procedures.
These qualifications help to progress in a wide range of clerical, office-based roles including:
- Office manager
- Administration assistant
- Clerical officer
- Legal or medical secretary