Data Protection Policy

Learnkey Training Institute (“We)” strive to ensure your privacy is protected at all times.
Our privacy policy is a guide on how we use and protect any data received from you. Take the time to read this carefully as by using the ISE website (www.learnkey.com.mt) and/or our services you are consenting to this policy.
The controller of data is Learnkey Training Institute , registered in Malta , Company Registration number C64367 at European college of Business Limited, Kenilworth, 30 Flat 3 Sir Augustus Bartolo Street Ta’Xbiex XBX 1093 Malta.

What information we may receive from you:
Your personal data is received by us directly from the individual it relates to, a legal parent or guardian or a third party that received prior consent from you. From completing forms on our website (www.learnkey.com.mt) or by contacting us by phone, email or in person. This may also include information we received from you through our live chat facility, surveys, competitions, promotions or by registering for our newsletters. Test results, photographs and videos may also fall under this category.

The data sets we collect are as follows: full name, date of birth, email address, nationality, contact information, course details, medical conditions, identity/visa documents (passport, identity card, visas), bank details, bank statements. Other details may be requested upon registration. We will not sell or rent this data to any organisations or individuals. This information may be sent to a third party to complete a request made by you. Your data may be transferred outside the European Economic Area given the nature of our business. This is not for marketing purposes and the individual will have to consent before the transfer occurs.

We will strive to protect your data but the internet is vulnerable to all manner of breaches. The transmission of information to our site is at your own risk, regardless of our efforts to protect it.

We use this information to:

  • Register you for courses, exams, insurance, accommodation or a service you may be providing us.
  • Process documentation you may need while studying with us.
  • Enhance the student experience and improve our services.
  • Process payments of any kind.
  • Update our attendance records for immigration purposes.
  • Satisfy our accreditation requirements.
  • Respond in the unlikely event of an emergency.
  • Contact you about a school matter. Place you in a suitable class.
  • Send you newsletters or other promotional materials.

For what period will we keep your personal data?
No limit will be imposed on this information due to our operational obligations. We strive to delete irrelevant or expired data and you can request this information to be deleted from our databases. The GDPR enables you with rights to access, alter and delete your personal data. The Information and Data Protection Commissioner facilitates complaints if you are unhappy with the way we use your personal data. You can email idpc.info@idpc.org.mt to start the process.

Cookies
Small files called Cookies are placed on your computer when you visit a website (www.learnkey.com.mt). By design, they store information on specific visitors and can be accessed in two ways:

  • By the individuals’ computers.
  • By the web server

Our company use cookies to locate the progress of your online booking and to identify any individuals logging into our Agent portal. Additionally, they are used to detect the type of device you are using and the language you may require.

Users can delete or disable these cookies at any time and this process may change depending on the internet browser. More information on cookies can be found at www.whatarecookies.com

Our website has links to external sites of various kinds and it is crucial to understand we have no control over these sites. Please be aware of the options to navigate outside of our website and you can always view the privacy policies of the sites in question.

Google Analytics
We use Google Analytics, a digital service operated by Google Inc. This program utility cookies to process analysis on visitors to our website and the information created by these cookies may be stored digitally in the United States. The information collected by Google will be used to assess your activity and provide appropriate services based on this website activity. If required to do so by law, Google may share this information with third parties. Also, third parties might process this data on behalf of Google. Your IP address will not be associated with any other data stored by Google.

Updates
We may have to update this policy in the future and we suggest you review our Privacy Policy periodically

Contact
For any questions on the information stated in our Privacy Policy, please contact Nathan Caruana (Data Protection Officer) at info@learnkey.com.mt