1 Introduction

1.1 The General Data Protection Regulation (EU) 2016/679 (GDPR) and the Data Protection Act (Cap 586) regulate the processing of personal data whether held electronically or in manual form. Learn Key is set to fully comply with the Data Protection Principles as set out in such data protection legislation.

2 Purposes for collecting data

2.1 Learn Key collects and processes information exclusively to carry out its obligations in accordance with present legislation. All data is collected and processed in accordance with Data Protection Legislation and the Data Protection Policy of Learn Key.

We use this information to:

• Register you for courses, exams, insurance, accommodation or a service you may be providing us.
• Process documentation you may need while studying with us.
• Enhance the student experience and improve our services.
• Process payments of any kind.
• Update our attendance records for immigration purposes.
• Satisfy our accreditation requirements.
• Respond in the unlikely event of an emergency.
• Contact you about a school matter.
• Place you in a suitable class.
• Send you newsletters or other educational / promotional materials.

3 Recipients of data

3.1 Personal Information is accessed only by the employees who are assigned to carry out the functions of Learn Key. Disclosure can also be made to third parties only as authorized by law

4 Your rights

4.1 You are entitled to know, free of charge, what type of information Learn Key holds and processes about you and why, who has access to it, how it is held and kept up to date, for how long it is kept, and what Learn Key is doing to comply with data protection legislation.

4.2 Dealing with data subject access requests.

All data subjects have the right to access any personal information kept about them by Learn Key, either on computer or in manual files. Requests for access to personal information by data subjects are to be made in writing and sent to the Chief Executive Officer of Learn Key. Your identification details such as ID number, name and surname have to be submitted with the request for access. In case we encounter identification difficulties, you may be required to present an identification document.

4.3 Learn Key aims to comply as quickly as possible with requests for access to personal information and will ensure that it is provided within a reasonable timeframe and in any case not later than one month from receipt of request, unless there is good reason for delay. When a request for access cannot be met within a reasonable time, the reason will be explained in writing to the data subject making the request. Should there be any data breaches, the data subject will be informed accordingly.

4.4 All data subjects have the right to request that their information is amended, erased or not used in the event the data results to be incorrect. These rights may be restricted, if applicable, as per Data Protection Legislation.

4.5 In case the data subject is not satisfied with the outcome of the access request, they may refer a complaint to the Information and Data Protection Commissioner, whose contact details are provided below.

5 The Data Controller

5.1 The Data Controller of Learn Key is the Dean of Academic Affairs who may be contacted at the following address:

Ms Shirley Thomas
Learn key House,
83 Mannarino Road
Birkirkara, BKR 9084
E-mail: info@learnkey.com.mt

6 The Information and Data Protection Commissioner

6.1 The Information and Data Protection Commissioner may be contacted at:

Level 2, Airways House,
High Street,
Sliema SLM 1549
Telephone Number: 2328 7100
E-mail: idpc.info@idpc.org.mt