Secretarial & Office Administration Package

Course Length
1 Year
Next Intake
January 11, 2022
Class Schedule
Twice a Week, Evenings from 6:00 pm to 8:00 pm
Awarding body
City & Guilds

€1442.00 (EU / Maltese)

Award in Office Procedures MQF Lv2 = €100, Award in Customer Service MQF Lv4 = €100, Award in Accounting and Book-Keeping MQF Lv4 = €100, ECDL Core MQF Lv3 = €80
Secretarial & Office Administration Package
€590 Deposit + 6 monthly payments of €200 GET A 10% DISCOUNT WHEN PAYING IN ADVANCE.

Overview

Secretarial & Office Administration skills are essential in many roles in most companies yet finding suitably trained employees is a real recruitment problem for many organisations. City & Guilds qualifications provide students with the opportunity to prepare for these career opportunities by studying a number of single subjects which carry internationally recognised certificates from City & Guilds. The Certificates are fully accredited and give students the opportunity to further their studies.

Why

SUMMARY ON SUBJECTS:


OFFICE PROCEDURES

This qualification covers all the essential administration and communication skills you need to ensure the efficient running of your office, including:

  • Phone skills
  • Preparing letters, memos and taking minutes
  • Filing & typing of letters and emails
  • Effective communication
  • HR procedures


CUSTOMER CARE

Customer Service skills are important in every sector and industry and these qualifications will provide the generic customer service skills needed.


ACCOUNTING & BOOKKEEPING

Customer Service skills are important in every sector and industry and these qualifications will provide the generic customer service skills needed.


ECDL STANDARD

This course consists of 4 Base modules and 3 Intermediate modules. The ECDL Standard Certificate is awarded to candidates who successfully complete all four (4) Base modules and three (3) Intermediate modules.

The 4 BASE Modules

  • Computer Essentials
  • Online Essentials
  • Word Processing
  • Spreadsheets

The 3 INTERMEDIATE Modules

  • Presentations
  • IT Security
  • Using Databases

Mandatory Units

  • City & Guilds Award in Office Procedures MQF Level 2 (2 ECTS)
  • City & Guilds Award in Customer Service MQF Level 4 (5 ECTS)
  • City & Guilds Award in Accounting and Book-Keeping MQF Level 4 (4 ECTS)
  • ECDL Core MQF Level 3 (16 ECTS) 

Certification

Exams are thorough Official City & Guilds and ECDL - Malta Awarding Bodies. City & Guilds Papers are both Issued and Corrected by City & Guilds.

This ensures the complete transparency of the examination process and strengthens the recognition of the qualifications acquired. Every single subject is also certified individually thus giving students the advantage of further and quicker ways of demonstrating one’s achievements.

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